Effective Date: March 9, 2026
Root Cause Healthcare and Fitness (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit our website, contact us, schedule an appointment, or otherwise interact with our services.
1) Information We Collect
We may collect the following categories of information:
A) Information you provide to us
- Contact information (such as name, email address, phone number)
- Appointment or inquiry details you submit through forms
- Any other information you choose to provide in a message or form submission
Important: Please do not submit sensitive medical information through website contact forms unless specifically instructed. Website forms are generally not intended for urgent or emergency medical communication.
B) Information collected automatically
When you use our website, certain information may be collected automatically, such as:
- Device type, browser type, operating system
- IP address (which may indicate approximate location)
- Pages you visit, time spent on pages, referring and exit pages
- General website interaction data
2) How We Use Information
We use information to:
- Respond to inquiries and communicate with you
- Provide customer service and scheduling support
- Improve website performance, content, and user experience
- Maintain website security and prevent fraud or misuse
- Comply with legal obligations
3) Cookies, Analytics, and Tracking Technologies
We may use cookies and similar technologies to operate the website and understand how visitors use it. Cookies help us:
- Remember settings and preferences
- Measure website traffic and performance
- Improve site functionality
We may use third party analytics services (such as Google Analytics) to help us understand website usage patterns. These providers may collect information through cookies and similar tools.
Your choices: You can adjust your browser settings to refuse cookies or alert you when cookies are being used. Some site features may not function properly if cookies are disabled.
4) How We Share Information
We do not sell your personal information. We may share information in limited circumstances, including:
- Service providers who help us operate the website or manage communications (such as hosting, email services, analytics)
- Legal and compliance purposes, such as responding to lawful requests or protecting rights and safety
- Business transfers if we are involved in a merger, acquisition, or asset sale (information may be transferred as part of that transaction)
5) HIPAA and Medical Information
This website is intended for general informational purposes. If you become a patient, certain health information may be protected under the Health Insurance Portability and Accountability Act (HIPAA).
Note: Website contact forms and general website communications may not be HIPAA secure unless explicitly stated. For sensitive medical questions, please call our office.
6) Email, Phone Calls, and Text Messages
If you contact us by email, phone, or through website forms, we may communicate with you using the information you provide.
Text messaging (if used): If you opt in to receive text messages, message and data rates may apply. You can opt out at any time by replying STOP. Only include this section if the practice actually uses SMS.
7) Third Party Links
Our website may contain links to third party websites. We are not responsible for the privacy practices or content of those third party sites. We encourage you to review their privacy policies.
8) Data Security
We take reasonable administrative, technical, and physical measures designed to protect personal information. However, no method of transmission over the internet or electronic storage is completely secure. We cannot guarantee absolute security.
9) Data Retention
We retain personal information for as long as needed to fulfill the purposes described in this policy, comply with legal requirements, resolve disputes, and enforce agreements.
10) Children’s Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided information, please contact us so we can take appropriate steps to remove it.
11) Your Privacy Rights
Depending on your location, you may have rights regarding your personal information, such as requesting access, correction, or deletion. To make a request, contact us using the information below.
12) Changes to This Privacy Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top will reflect the most recent version. Continued use of the website after changes means you accept the updated policy.
13) Contact Us
If you have questions about this Privacy Policy, contact us:
Root Cause Healthcare and Fitness
Email: Rootcausehealthcarefitness@outlook.com
Phone: (251) 234-6777
Address: 9930 Milton Jones Road, Daphne, AL 36526